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Terms & Conditions

Last Updated: March 19, 2026

Welcome to the official website of Sapphira Prive Medspa Orlando. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions.

1. Services and Medical Disclaimer

  • Aesthetic Treatments: We provide various aesthetic and wellness services, including laser hair removal, body contouring, and medical injectables.

  • Not Medical Advice: The content on this website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

  • Consultation Required: All medical procedures require an initial consultation with a licensed professional to determine suitability and discuss potential risks.

2. Appointments and Cancellations

  • Scheduling: While we recommend appointments, we strive to accommodate our clients' needs.

  • Cancellation Policy: We require a minimum of 48 hours' notice for any cancellations or rescheduling.

    • Cancellations with less than 48 hours' notice may incur a fee of 50% of the service charge.

    • Cancellations with less than 24 hours' notice or "no-shows" will be charged the full amount of the scheduled service.

3. Payment and Refunds

  • Payment Methods: We accept Visa, MasterCard, Discover, American Express, debit cards, and cash.

  • Insurance: We do not accept medical insurance for any treatments or products.

  • Refunds: All sales for services and pre-paid packages are final. Retail products may be exchanged within a specified timeframe if unopened.

4. Client Obligations and Conduct

  • Accurate Information: Clients must provide complete and accurate medical history and personal information during intake.

  • Adherence to Protocols: Clients agree to follow all pre- and post-treatment instructions provided by our staff to ensure safety and optimal results.

  • Facility Rules: We reserve the right to refuse service to anyone demonstrating inappropriate behavior or who is deemed unsuitable for treatment for medical reasons.

5. Privacy and HIPAA Compliance

  • Data Protection: We are committed to protecting your personal and medical information in accordance with HIPAA and Florida state privacy laws.

  • Records: Before-and-after photos are considered part of your medical record and will only be used for marketing with your express written consent.

6. Limitation of Liability

  • Assumption of Risk: By using our facilities and services, you acknowledge and assume the inherent risks associated with aesthetic and medical treatments.

  • No Guarantees: While we utilize advanced technology, individual results vary, and we do not guarantee specific outcomes.

7. Governing Law

These terms are governed by the laws of the State of Florida. Any disputes arising from these terms or our services shall be resolved in the courts of Orange County, FL.

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